Cabin Crew
Ready to depart your everyday?
For more than 30 years, we’ve been the longhaul airline our customers fall in love with. Every year more than five million people want to depart the everyday and fly the amazing way with us.
A Virgin Atlantic cabin crew career offers much more than just a job. There are challenging days, it’s never 9-5, but when you add your own dash of flair – to make a customer’s flight, there’s no feeling like it. From the moment you put on our Vivienne Westwood uniform, you transform into a sky superhero – with the power to make a difference to each customer on every flight.
So, if you’re ready to step onboard, discover your pioneering spirit and bring the best version of yourself. Then come as you are, to help us create the best experience in the sky.
Fly something new
Flight attendant, steward, air crew or cabin crew. Whatever name you use, when you’re part of the Virgin Atlantic team, you’ll be shaping the future of long-haul travel—creating exciting alternatives to the norm at 37,000 feet.
As a member of our world-renowned cabin crew, you’ll be at the forefront of change. Bringing your energy, creativity and personality to form greater connections with your customers. Spotting opportunities not seen by others that make a trip truly special. And acting with purpose, embracing diversity and imagining new possibilities to help everyone take on the world.
Based out of London Heathrow, you’ll work on one of the youngest and greenest fleets in the sky to provide unrivalled service across all cabins on a wide range of routes – from vibrant New York, sunny California or beautiful Florida to the extraordinary cities, diverse cultures and colourful experiences of Asia – and everywhere in between.
Well, what are you waiting for?
Life onboard
There are lots of qualities that we look for in our cabin crew. But above all, we need people who are resilient, supportive, caring, hands on and positive. We take pride in the fact that our cabin crew are from all walks of life, which means you don’t need previous cabin crew experience to join us. So what are our cabin crew requirements:
- You’ll need to be aged 18 years or over at the time of your application.
- You’ll need to have the right to live and work in the UK with no criminal convictions and applicable work visas if required.
- You’ll need to hold a valid passport which permits you to travel to all of the destinations that we fly to.
Cabin crew
Our cabin crew have a passion and dedication for delivering exceptional customer service.
They use their unique personality to bring our brand to life, from take off to landing, as well as resilience to deal with the demands of a longhaul lifestyle.
Our crew’s instinctive feel for Virgin Atlantic’s shining service make every flight something to write home about.
Cabin service supervisor
Our cabin service supervisors (CSS) champion customer service. They coach and inspire the cabin crew team to make sure customers are consistently treated to a unique and memorable experience.
They empower colleagues to be the best they can be by building and leading a motivated team that works like a well-oiled machine on each flight.
Flight service manager
Our flight service managers (FSM) combine superior customer service with forward-thinking management.
They inspire a real passion for our products and services across their team, as well as enthusiasm and engagement about everything from security and safety to customer service.
They’re ambassadors of our values, who strive to bring the best out in their colleagues, even in challenging situations.
Want to join our cabin crew family?
Our cabin crew recruitment journey
The ‘Apply Now’ button is asking you to plant your finger and kick-start your recruitment journey for what will be a new and exciting career -whether it’s your first steps into the world of aviation or starting a new chapter. Here’s what you can expect your cabin crew application and recruitment journey to look like.
Before clicking the apply button, read as much as you can about the role and our business. You’ll find lots of information on our careers site
If the role still ticks all your boxes, before you hit submit we’ll ask you to share some personal details and upload your CV.
You may also be asked some initial application questions to find out more about your skills and experience.
We’ll send you an invitation to complete a short online assessment, where you’ll answer questions on scenarios based on your preferences, and how you’re most likely to behave, think and act. It tells us a bit about your general preferred styles and approach to working life.
This is called Situational Judgement Testing (or SJT) and is like role play. We’ll give you a situation you could find yourself in onboard, and a choice of answers. You simply choose the one that most closely matches how you’d react in real life. If you’ve never done anything like this before it’s ok – we’ll guide you through it.
Next, we’ll invite you to come to an assessment day along with other potential crew mates, which is the perfect chance to discover as much as we can about each other. You’ll get hands-on with all kinds of tasks and exercises (no press ups or lunges) that will show off your skills, behaviours, mindset and values.
This might sound a bit daunting, but there’s no need to worry. These are fun, informative and relaxed sessions, and we’ll send you everything you need to know in advance. We’ll also confirm your right to work in the U.K at this point.
Congratulations!
If you progress this far and secure your role at Virgin Atlantic we’ll send you your offer, contract of employment and get started on pre-employment checks.
Once those are all successfully completed we’ll be all set to welcome you onboard and officially join the Virgin Atlantic family.
It’s time to begin your cabin crew training in Crawley, West Sussex.
Whether you’ve flown for years or getting your wings for the first time, our 4 ½ week training programme will prepare you for take off as a fully-fledged member of our amazing cabin crew, including the confidence to deal with any emergency or medical situation that may arise while on or off duty.
Your brilliant benefits
The full package
We think working as Virgin Atlantic cabin crew is awesome enough already. They work hard and play even harder so we know our fantastic colleagues deserve more than a few perks here and there.
We offer a very competitive basic salary which includes base pay, trip pay, and any commission. In addition to those earnings, you will also be given cash allowances down route to cover subsistence.
- Paid annual leave starting at 28 days per year
- A crew roster request system allowing you greater flexibility to manage your work/life balance*
- A company issued iPad to keep you connected onboard, at home or while you’re away
- Meal allowances for when you’re staying in hotels downroute
- A rolling allocation of confirmed days off which can be requested up to 11-months in advance
- Ongoing training and development through a dedicated on-demand digital learning platform
- Access to the best travel concessions in the industry, across our own network, partners and other airlines*
- Contributory company pension and flexible benefits
- Onboard retail therapy discounts
- Dedicated secure car parking when on duty
- Discounts at selected car hire, hotels and attraction
* after qualifying period of six months
We may alter or withdraw non-contractual benefits at our discretion from time to time.
Your uniform
The “Viv” is our iconic Vivienne Westwood uniform, and we wear it with incredible pride. After all, there’s nothing like a splash of red to make you out from the crowd.
But it’s not just about looking good. Made using technology that takes worn polyester clothing to turn it into new fabric, and elements from recycled plastic bottles, you’ll be looking fabulous while doing good for the planet.
Times have changed since our glamourous beginnings in 1984, and while we still do things in true Virgin Atlantic style, our uniform guidelines have been designed to offer increased comfort and more choice on how you want to express yourself at work
Your wellbeing
We all have times when life gets on top of us – sometimes that’s work-related, like a challenging flight or revising for training and exams. Or it might be something else entirely – our health, our relationships, or our circumstances.
There are many upsides to working as cabin crew, travelling the world, staying in fabulous hotels, and the camaraderie with your Virgin Atlantic colleagues. It’s one of the most sociable, amazing, wonderful jobs you can do. But it can also feel quite isolating, especially if you’re feeling vulnerable or low in another country alone in your room.
That’s why we have a team of trained and compassionate mental health first aiders across all areas of our airline who are always ready to offer advice and support, so you’re never far from someone you can talk to.
This scheme is one part of a wider package of benefits that we have in place that cares for your mental, physical and financial wellbeing.