Job Details
Salary: Competitive per annum
Hours: Full Time (37.5 hours) – Office hours Monday to Friday with weekend cover required every 6 weeks
Location: Heathrow (3 days in office)
Contract: Secondment - 12 months
Closing Date: 6th April 2025
At Virgin Atlantic, we believe that everyone can take on the world, and it's our mission to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
In a nutshell
We have a fantastic opportunity for a Resource Planning Coordinator to join our Airport Resource Planning team on a 12-month Secondment. You will ensure that our trained employee supply meets forecasted demand on a consistent basis to ensure that the Airports and Clubhouse teams meet service level objectives at an appropriate cost.
A key part of this role is the accurate scheduling of airport employees, while driving a balance between Customer demand and employee availability. Maintaining acceptable engagement and work-life balance requirements is also important for employee wellbeing, along with low absence and attrition results.
Day to day
Are you ready to take on a key role in ensuring the smooth operation of an airport? We are seeking a proactive and detail-oriented Resource Planning Coordinator to join our team. In this role, you will work closely with operational partners to maintain optimal staffing levels and deliver top-tier service to customers and employees alike.
Key Responsibilities:
- Collaborate with operational partners to identify and close any capacity gaps using pre-determined contingency actions.
- Build and manage schedules to ensure adequate coverage across all work activities, locations, and times, meeting service level targets consistently and within budget.
- Foster excellent working relationships with key customers, including employees, airport management, and other vital areas of the business.
- If you're passionate about logistics, have excellent organizational skills, and enjoy working in a dynamic, fast-paced environment, we want to hear from you!
About you
Are you proactive, detail-oriented, and curious about your work? We’re looking for someone with excellent analytical skills and the ability to engage with others effectively. In addition, we’re looking for:
- Proven proficiency in Microsoft Excel and Power BI.
- Experience with Quintiq or other Workforce Management platforms.
- Proven ability to build strong relationships with stakeholders and peers, and communicate complex messages clearly.
If you’re passionate about Resource Planning and enjoy working with both data and people, we’d love to hear from you!
Internal info
Hiring manager: Kirby Saward-AndersonGlobal grade: B
Our recipe for leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here
Be yourself
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.