Job Details
Salary: Competitive per annum
Hours: 37.5 per week, Monday to Friday
Location: Hybrid working with up to 3 days a week in our VHQ, Crawley
Contract: 12 month Term Contract
Closing Date: 29th October 2024
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
It’s in our DNA to lead the way with fresh ideas. Bringing new approaches to the industry and remaining a loud and proud voice for positive change - be it on issues of sustainability, people or our communities. So, if you’re ready to take your career to new heights, read on.
In a nutshell
In this role as Working Capital Analyst, you'll firstly work within the Transactional team, responsible for all transactional activities within the Working Capital function. You will cover both Accounts Payable and Accounts Receivable transactions and will work closely with the Query Management Team to deliver an efficient service to our internal and external customers.
Working alongside our offshore team on query resolution, training, and ongoing support for complex transactions that deviate from standard O2C / P2P processing. You'll seek simplicity in our processes, supporting the Query Team to problem-solve repeat issues and assist in the delivery of improvements that future-proof the team, delivering economies of scale and ultimately supporting in achieving a reduced cost per invoice for the VAA business.
Day to day
Your typical day would look like the following:
- Ensure complex and difficult process issues are resolved and procedurally documented, whilst implementing change to reduce process complexity
- Act as key point of contact for issues both from suppliers and the wider business, whilst demonstrating best customer service
- Offshore team training/coaching to raise the standard of service and quality of output, ensuring that ongoing procedural changes are implemented in a timely manner and team are confident in the delivery of outsourced activities
- Continuous review of existing processes within function; striving for improvements to optimise efficiencies and streamline activities, whilst not impacting internal controls. Identify any system issues and raise change requests/incidents where appropriate, managing to completion including UAT and implementation of changes.
- Provide ad hoc project support and actively participate in Working Capital wide tasks where required, e.g. systems upgrades, audit results etc.
About you
Do you thrive in a dynamic, fast-paced environment? If so, we’re looking for the following:
- Understanding on how P2P and O2C processes work across all business divisions
- Numerical and methodical approach with high attention to detail
- Effective communication skills - both spoken & written
- Interpersonal skills with the ability to liaise with staff at all levels
- Good IT skills i.e. Microsoft Excel, Outlook, PowerPoint etc.
- Resilience and adaptable to change
If you have knowledge of core systems used within Working Capital and Finance, including Oracle, EMRO, Clearing Houses and TBOX then that would be ideal. An entry level background in Finance, along with an understanding of accounting processes and knowledge of Account Payable/Accounts Receivable is also desirable, though not essential.
Does the above sound like you? Then we'd love to hear from you!
Internal info
Hiring manager: Sarah CooperGlobal grade: B
Our recipe for leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here
Be yourself
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.